Mr & Mrs Bean had their own business for a couple of
years. They are running a coffee & tea café at city area. Opening this
business wasn’t easy, however they managed to open it. There were about six
different kinds of coffee and tea available in the whole café. The coffee &
tea served to their customers were all Mr Bean’s own creation. Their business
was quite good as it was open in the city area that was not the only reason. It
was because their coffees and teas were all customized. Customers coming in and
out every now and then especially during the lunchtime, tea break & even in
the night. However, customers always give positive feedbacks on their coffee
and tea. Customers even asked from more new products in their menu.
After receiving so many feedbacks from their regular customers.
Every few months Mr Bean will come out with something new with his very own
creation. Something really went wrong when they first do the experiment of the
new creation of coffee and tea. There was only one reason for this. Firstly, Mr
Bean was the one that control every single drop of ingredient that was put in
the coffee or tea itself. However, Mrs Bean will always disagree with what Mr
Bean wants. Mrs Bean will always asked, “ Why is your standard of making your
own creation of coffee getting bad to worst?”
Mr Bean even came out with an idea, serving cakes and
pastries to customers with a cup of coffee and tea. So Mr Bean starts to try to
make cakes and pastries with his own creation. Coming out with different kinds
of flavors and designs of the cakes and pastries. Didn’t turn out well as he
was specialized in coffee and tea. Even getting regular customers to try out
his very own creation of cakes and pastries, there was only one kind of
feedback. More to be improve!
Mr & Mrs Bean always quarreled with each other regarding
these issues to actually improve on their café menu. It was a real headache for
Mr Bean during that period of time.
After all this issues, Mr. & Mrs Bean took time out of
their busy schedule in café and sit down to discuss about it. They actually
want to get this idea into their business and engaged a person with specialize
skills to actually learn and get partnership to get the cakes and pastries into
their café.
After few months of learning to bake the cakes and pastries,
they launched the new menu with the cakes and pastries right away and business
increased after positive message was spread around to different customers.
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